The general terms and conditions of the Austrian Hotel Association apply (Allgemeine Geschäftsbedingungen für die Hotellerie – AGBH).
No further reductions can be made to our packages, and no refund can be made for any services not made use of.
Booked rooms are available from 14:00 on your day of arrival.
If you are not able to arrive by 20:30, we ask that you let us know in advance.
On your day of departure, please check out by 11:00
Of course, you are welcome to leave luggage free of charge with us and enjoy your last day of holiday to the full.
Payment of your bill can be made in the following ways:
There is free Wi-Fi available throughout the hotel for the duration of your stay. Access details are available from reception.
Dogs are very welcome here. We charge between €10 and €20 per day (without food) depending on the size of your four-legged friend. Please understand that animals are not allowed in the restaurant and wellness areas.
The entire hotel is a no smoking zone. If you wish to smoke, you can do so on our wonderful sun terrace or on the balcony of your hotel room.
Cancellation: It sounds annoying and is annoying. It’s a shame if rooms remain vacant, but on the other hand it is of course possible that something may have happened.
In cases of cancellation up to 3 months before your planned arrival, no charge applies. After this date, cancellation costs apply.
We ask for your understanding in this matter as we keep booked rooms free for you under any circumstances in the period that they are reserved.
In order to avoid any possible unpleasant situations, we recommend taking out Hotelstorno Plus Insurance through our partner, the Europäische Reiseversicherung.